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Refund and Cancellation Policy 

Refund Policy:


1. Eligibility:

This item is non-returnable due to hygiene and personal care nature of the product. However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.


2. Refund Process:

Contact our customer service at [] to initiate the refund process. Provide your order number and details.


3. Refund Method:

Refunds will be issued to the original payment method. Allow 5-7 business days for processing.


4. Shipping Costs:

Shipping costs are non-refundable. Customers are responsible for return shipping fees unless the return is due to a Velite error.

Cancellation Policy:


1. Cancellation Window:

Orders can be canceled within 24 hours of placement. Once processed, cancellations are not guaranteed.


2. Cancellation Process:

To cancel an order, contact us at [] with your order number, else call us at +91-90561-33727.

We'll confirm if cancellation is possible.


3. Refund for Canceled Orders:

If a canceled order is eligible for a refund, it will follow the standard refund process.

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